Terms of Service

1. Acceptance of Terms

By using Smart Orthodontics' website (“smartorthodontics.com/”), you agree to these Terms of Service (“Terms”) and all referenced policies. If you do not agree, please do not use the Site.

2. Informational Use Only – No Medical Advice

All content on this Site is provided for general informational purposes only and does not constitute professional dental or medical advice. Always consult a licensed dental professional regarding any diagnosis, treatment, or concerns. In case of emergency, call 911 or visit the nearest emergency room.

3. Telehealth / Virtual Consults

If the Site offers virtual consultations (teledentistry), you acknowledge:

Remote evaluations have limitations and may require follow-up in-office care.
Teledentistry is not suitable for urgent or emergency care.
Services comply with applicable telehealth laws and regulations.

4. Privacy & Protected Health Information (PHI)

We handle your personal information in accordance with our Privacy Policy and applicable HIPAA regulations. Note: Standard contact forms and email communications may not be encrypted. Please avoid submitting sensitive health data through unsecured channels.

5. Children’s Privacy

This Site is not directed to children under 13 years old. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

6. Cookies & Analytics

This Site uses cookies and third-party tracking tools (such as Google Analytics) to improve performance and user experience. You may disable cookies through your browser, but some features may not work as intended.

7. Accessibility

We strive to maintain an accessible website that meets WCAG 2.1 AA standards. If you experience difficulty accessing content, please contact us so we can assist or provide content in an alternate format.

8. Intellectual Property

All content on this Site—including text, images, logos, and code—is the property of Smart Orthodontics or its licensors and is protected by intellectual property laws. You may view or download a single copy for personal, non-commercial use only.

9. User Conduct – Prohibited Actions

You agree not to:

Submit false, illegal, or harmful content
Interfere with the Site’s performance or security
Use automated systems to extract or scrape content
Misrepresent your identity or affiliation

10. Third-Party Links

The Site may contain links to external websites. Smart Orthodontics is not responsible for the content, policies, or practices of third-party sites.

11. Disclaimer of Warranties

The Site is provided “as is” and without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of any information on the Site.

12. Limitation of Liability

To the fullest extent allowed by law, Smart Orthodontics shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of—or inability to use—the Site.

13. Indemnification

You agree to defend, indemnify, and hold Smart Orthodontics, its staff, and affiliates harmless from any claims, losses, or damages resulting from your use of the Site or violation of these Terms.

14. Modifications

We may revise these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the Site constitutes acceptance of the updated Terms.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts located in Charlotte, North Carolina, unless otherwise agreed in writing.

16. Contact

Smart Orthodontics
8210 University Executive Park Dr #190,
Charlotte, NC 28262, United States
Phone: +17045498878
Email: office@smartorthodontics.com